After-sales Service

*01 Product model

*02 Serial number

*03 Purchase date

*04 Proof of purchase

Screenshot or photo of the original receipt — 1 image, max 10MB. It must be complete and unaltered, otherwise the product will be treated as out of warranty

*05 Briefly describe the problem and how you'd like us to handle it

*06 Contact

Phone or WeChat

*07 Return address after repair

Name, phone and full address are all required — you'll use this phone to check repair status

*08 Courier and tracking number of your parcel to us

Both required